After over an hour of an unexplained server outage, popular instant messaging app, WhatsApp, has restored connectivity to its 2 billion users.
GadgetsAfrica reported that the Meta-owned app suffered a global downtime which users began noticing around 8am Nigerian time.
Confirming the glitch, a Meta Platforms spokesman said on Tuesday, “We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible.” Users are even complaining about issues with the calling feature on WhatsApp.
“The app is not going past the ‘calling’ phase to the ringing phase. WhatsApp has undergone a similar outage last year in October. WhatsApp users are also turning to Twitter to report the outage. Considering the wide range of outages, this could be one of the worst episodes for the instant messaging application.”
However, after over an hour, this publication can confirm that the instant messaging app restored connectivity to its 2 billion users around 9:56 am Nigerian time.
WhatsApp users can now connect with their loved ones as well as business associates in over 100 countries.
In a statement, Meta said the problem had been resolved.
“We know people had trouble sending messages on WhatsApp today,” the statement said.
“We have fixed the issue and apologise for any inconvenience.”