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Microsoft services return to normal after hour-long downtime

Alex Omenye


Tech giant, Microsoft has said it has fully restored its services after the company experienced outages in different parts of the world on Wednesday.


The company said a network glitch was the cause of the outage that affected services like Teams, Outlook, and LinkedIn.


According to Microsoft, a network connectivity issue was affecting devices across the Microsoft WAN, disrupting communication between clients on the internet and Azure, as well as connectivity between services and data centers.


The outage affected Microsoft users in the Americas, Europe, the Pacific, the Middle East, and Africa. Only China was not affected by the glitch.


The company did not disclose the number of people affected, but Downdetector data revealed thousands of occurrences across multiple continents.


By late Wednesday, Azure stated that most users should have seen services restart after the Microsoft-wide area network had fully recovered. According to Microsoft, Azure has 15 million corporate clients and over 500 million active users.


According to BofA Global Research, Azure held 30% of the cloud computing market last year, trailing Amazon Web Services.

Microsoft took to Twitter to tweet about the service restoration. They said they had rolled back a network update that they felt was causing the issue and were employing “additional infrastructure to expedite the recovery process”.


In pre-market trade, its shares went down to 2.4% and this can be attributed to the downtime.


Microsoft was one of the companies to announce layoffs, with 10,000 job losses announced last week.

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