OpenAI’s ChatGPT has been restored to service after thousands of users reported issues with the artificial intelligence tool on Monday.
The online outage tracking site Downdetector discovered that at least 1,200 users encountered an error while attempting to access the chatbot.
The cause of the outage is unknown because the company has not addressed the issue.
According to Downdetector, 82% had problems with ChatGPT, 11% had login issues, and 7% had problems with the website.
The operational status page on OpenAI’s website stated that there was an ‘outage on chat.openai.com,’ which was later updated with a statement stating that the company was investigating the matter. Almost an hour later, the issues appeared to be resolved, as the site resumed normal operation.
Upon being asked about its problems, ChatGPT has informed users that it neither has the knowledge of particular technical errors or outages nor the skill to ‘monitor the functioning of the system or its components’.
GPT 4, the fourth generation of the large language model, was recently released.
The latest chatbot version from Microsoft-backed OpenAI will include new features such as multimodality, video processing, and the ability to create AI-generated videos from simple text prompts.
ChatGPT and other GPT-3.5-powered technologies can currently only provide text-based responses.